Access Services (Access), the Los Angeles Consolidated Transportation Services Agency that administers the paratransit plan for 46 public fixed route operators across Los Angeles County has awarded Hollingsworth Consulting LLC a five-year contract to perform demand forecasting services. The competitive requests for proposals stipulates that at Access’ sole discretion, the contract may be extended for up to five (5) additional years in one-year increments.

Ridership projections developed by Hollingsworth Consulting will be utilized to inform Access’ annual operating budget including the development of its short range and/or long range transportation plans. Hollingsworth Consulting will analyze the impacts on ADA ridership as the result of internal operations data and external implications such as the COVID-19 pandemic and other socio-economic and demographic changes in the service area.

Other forecasting services that Access is interested in capturing include the continuing impacts of COVID-19 on Access’ ridership, potential fare changes from the County’s largest fixed route provider L.A. Metro, a possible economic recession in the near term, the 2026 FIFA World Cup and the L.A. Summer Olympics in 2028.

As experts in Industrial and Systems Engineering, Hollingsworth Consulting understands the importance of the demand forecast to develop operating budgets, long-range planning, and a foundation for making decisions. Brad Hollingsworth, a certified Lean Six Sigma Master Black Belt and registered Professional Engineer who brings two decades of experience leading improvement projects in the manufacturing, healthcare, and public service sectors, and owner of Hollingsworth Consulting said, “We are proud to utilize our expertise in the field of data science and statistical analysis to provide Access with forecasting for demand and ridership along with policy recommendations and performance projections for different scenarios.”

In its third year of operation, Hollingsworth Consulting is a rapidly growing firm with a mission of making a difference through a systematic approach to solving complex problems. Brad and his team inspires, leads, practices, and teaches others to do this themselves, transforming their organizations to simplify and achieve full potential. To learn more about how your organization can achieve tangible, measurable improvements that far exceed the cost of the products and services provided, email Brad at or via phone at 740-683-6722.